Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

St Helier Hospital
Wrythe Lane
Cashalton
Surrey
SM5 1AA
Tel: 020 8296 2000
24 Hours
Queen Mary – St George’s University Hospitals
Roehampton Lane
Roehampton
London
SW15 5PN
Tel: 020 8487 6000
8.00am – 7.00pm
Teddington Memorial Hospital
Hampton Road
Teddington
Middlesex
TW11 0JL
Tel: 020 8714 4000
8.00am – 6.30pm

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone020 8942 0066
Get help from an Optician with various conditions such as red eyes or eyelids, discharge from or watering of the eye, Irritation and inflammation of eyes or eyelids, dry eyes and Stye.

Visit an Optician

See a Dentist for toothache and urgent dental problems.

Visit a Dentist

Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone020 8942 0066
Visit a Kingston HUB Clinic if you need to see a doctor at the weekend when we are closed

Kingston Hub Clinics
Saturday & Sunday Only

Book an appointment on the phone020 3841 9942

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Abuse

Rape & Sexual Abuse Support Centre - South London

We believe too many women have had to be silent for too long about the violence perpetrated against them.
We understand that it can be difficult to speak up, hard to find the words or to believe that anyone will listen.
We will listen. We will believe. We will stand up alongside you. You do not have to do this alone.

Telephone: 0808 802 9999

Website: www.rasasc.org.uk

Kingston Women's Centre

Our aim is to provide counselling and therapy for women of all backgrounds in and around Kingston-upon-Thames, in times of crisis and change, within a warm, safe and caring environment.

We will listen and we will honour your individuality; we will respect your views and beliefs; we will stand beside you and support you while you explore the person you are now; we will help you make the changes you might need to make in order for life to be more peaceful and fulfilling.

Telephone: 020 8541 1941

Website: www.kingstonwomenscentre.org.uk

Bereavement

Kingston Bereavement Service

Kingston Bereavement Service is a friendly, local charity established in 1988. We remain committed to supporting children, young people, adults and families who have been bereaved and are trying to come to terms with the impact that the death of someone close is having on their lives.

Telephone: 020 8547 1552

Website: www.kingstonbereavementservice.org.uk

Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

Telephone: 0808 808 1677

Website: https://www.cruse.org.uk/

Carers

Kingston Carers' Network

Kingston Carers’ Network is supporting over 3,000 adult carers and over 700young carers in Kingston through a wide range of services.
A carer is someone of any age who provides unpaid support to family or friends who could not manage without this help.

Telephone: 020 3031 2757

Website: www.kingstoncarers.org.uk

Email: info@kinstoncarers.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Child Health

New Malden Children's Centre

Children’s centres are places where all families with children under five, and expectant mothers and fathers, can go to help their children to get the best start in life. The facilities and activities are designed for young children and their families.

Telephone: 020 8336 1561

Website: www.afcinfo.org.uk

Email: southcc@achievingforchildren.org.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Community Groups

Meetups in New Malden

These are just some of the different kinds of Meetup groups you can find near New Malden.

Website: www.meetup.com

Connected Kingston

Connected Kingston is a site dedicated to helping Kingston residents find local activities and navigate local services. It is run by the Royal Borough of Kingston Council and Kingston Voluntary Action in conjunction with local charities and statutory organisations. Special training is available to anyone who regularly comes into contact with people that may be struggling to navigate or find local activities or services.

Telephone: 020 8255 3335

Website: www.connectedkingston.uk

Email: info@connectedkingston.uk

Kingston Voluntary Action

KVA works towards a Kingston where communities are active, strong and connected.
We support local voluntary and community sector groups to develop their skills, build their resources and amplify their voice.

Telephone: 020 8255 3335

Website: www.kva.org.uk

Email: admin@kva.org.uk

Drugs and Alcohol

ASCA (Addiction Support and Care Agency)

We offer one to one counselling and group services for

  • alcohol and drug misusers
  • people experiencing process addictions eg computer gaming, gambling, sex, pornography
  • carers, family members, friends and anyone affected by the addiction of others
  • people in recovery from addiction who are experiencing difficulties in their lives
  • people experiencing mild mental health issues eg anxiety/depression, that are under the current management of a mental health professional and/or GP

Website: www.addictionsupport.co.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

Mind In Kingston

Mind in Kingston runs two drop-in cafés: the Bridge and the Star. They offer subsidised meals, low level support and promote social inclusion. The service is designed to provide a safe, non-judgemental space for people with mental health issues, whether diagnosed or not. The cafés are open in the evenings and at weekends when other non-crisis services are closed.

Telephone: 0208 255 3939

Website: www.mindinkingston.org.uk

Email: info@mindinkingston.org.uk

iCope Psychological Therapies Service

Kingston iCope is part of the Kingston Wellbeing service. Our team offers evidence-based psychological therapies as recommended by the National Institute for Health and Clinical Excellence (NICE).

Telephone: 0203 317 7850

Website: www.kingston.icope.nhs.uk

Self Refer: www.gateway.mayden.co.uk

Email: cim-tr.kingston-icope@nhs.net

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Elderly Care

Home Instead: Memory Cafés, Afternoon Teas and Singing for the Brain

Every month at Home Instead we offer a number of not-for-profit social activities designed to help people live well with memory issues in the local community.

6 different Memory Cafés in Kingston, New Malden and Wimbledon.
Afternoon Teas at Warren House.
Singing for the Brain in conjunction with the Alzheimers Society

Telephone: 0208 942 4137

Website: www.homeinstead.co.uk

Staywell

Staywell provides a specialist Information, Advice & Advocacy Service to anyone aged 60 years living in the Borough of Kingston upon Thames and/or their family/carers. The service is free, independent and confidential, and accredited by the Advice Quality Standard (AQS).

Telephone: 020 8942 8256

Website: www.staywellservices.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Maternity

Kingston Maternity

Here at Kingston Maternity Unit, our philosophy of care is to put women at the centre of our service. We aim to make every birth special and ensure your hopes and expectations are met in this special experience.

Telephone: 020 8546 7711

Website: www.kingstonmaternity.org.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

KISH

We are pleased to announce that we have been awarded a KISH accreditation for the provision of Sexual Health Services (Kingston Integrated Sexual Health)

Wolverton: Sexual Health Kingston

At the Wolverton Centre we have been providing a free, comprehensive and confidential sexual health service in Southwest London to everyone who may need our service for nearly twenty years. We provide routine testing and treatment for sexually transmitted infections (STIs), HIV testing, treatment following HIV risk (PEPSE), emergency contraception services and dedicated clinics for young people and gay/bisexual men.

Telephone: 020 8974 9331

Website: www.sexualhealthkingston.co.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Facebook: www.facebook.com/PublicHealthEngland

Stop Smoking

Holmwood Corner Stop Smoking Service

Our nursing team offer stop smoking services. For information, please Ask a Nurse a Question.

Kick It

Are you fed up of smoking? Would you like a healthier future? Let us help you kick the habit for good.

Kick It is a free service which helps people who live or work in Kingston to stop smoking. Research shows that you are four times more likely to be successful using our support rather than going it alone.

Telephone: 020 3434 2500

Website: www.kick-it.org.uk

Email: hello@kick-it.org.uk

Weight Management

Weigh-2-Go

Weigh-2-Go is a FREE 10-week programme for adults aged 18 and over who would like to lose weight and make lifestyle changes. Delivered by trained advisors in selected GP surgeries and pharmacies, you can choose from one-to-one support or a group if you’d like the support of others trying to reach their weight goals at the same time.

Telephone: 0800 028 8694

Website: www.kingstonccg.nhs.uk

Email: healthylifestyles@rbk.kingston.gov.uk

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?